Crisis Intervention and Management
🎓 COURSE DESCRIPTION:
This course, Crisis Intervention and Management, equips professionals with the knowledge, skills, and practical tools necessary to respond effectively to crises, critical incidents, and disasters. Drawing from real-world case studies and best-practice strategies, the course explores psychological reactions to trauma, first-response protocols, and long-term recovery techniques for children, adolescents, and adults.
Participants will gain a deep understanding of how to assess, plan, and implement crisis response strategies within school and community settings. The course emphasizes developmental responses to trauma, grief and loss resolution, ethical and legal responsibilities, and strategies to prevent compassion fatigue among helping professionals.
Through interactive modules, therapeutic activities, and crisis management frameworks, learners will be prepared to lead or support efforts in restoring safety, stability, and emotional well-being during and after emergencies. Whether working in education, social work, mental health, or community development, this course fosters a proactive and compassionate approach to crisis response.
🎯 COURSE OBJECTIVES:
By the end of this course, participants will be able to:
Define and differentiate between crises, critical incidents, and disasters within school and community contexts.
Identify emotional, cognitive, behavioral, and physical reactions to trauma across different age groups and developmental stages.
Apply effective first-response procedures during various types of school-based and community crises.
Develop and implement crisis management plans that include preparedness, response, and recovery phases.
Utilize practical strategies and tools for addressing grief, loss, and post-traumatic stress in children, adolescents, and adults.
Design and deliver therapeutic activities that support emotional healing and resilience in young people affected by trauma.
Recognize signs of compassion fatigue and apply self-care techniques to maintain personal well-being as a helping professional.
Evaluate ethical, legal, and policy implications of crisis response in educational and community settings.
📚 COURSE MODULES:
- Module 1: Introduction to Crisis, Critical Incidents, and Disasters
- Module 2: Emotional and Psychological Reactions to Crisis
- Module 3: First-Response Procedures in Crisis Situations
- Module 4: Managing Critical Incidents in Schools and Communities
- Module 5: Disaster Response and Recovery Phases
- Module 6: Grief and Loss Resolution Strategies
- Module 7: Psychological Debriefing and Stress Management
- Module 8: Therapeutic Activities for Children and Adolescents
- Module 9: Policy, Ethics, and Legal Considerations in Crisis Management
- Module 10: Compassion Fatigue and Self-Care for Helping Professionals