Case Management Training | Basics of Case Management
Course Overview
This course, “Case Management Training | Basics of Case Management,” provides a comprehensive introduction to social case work. Through ten focused chapters, learners will explore foundational definitions, core processes, guiding principles, practical tools, and specialized applications of case work across varied settings—including health, schools, and addiction services. Emphasis is placed on developing effective communication, accurate documentation, and strong worker–client relationships to support client-centered practice. By the end of this course, participants will be equipped with conceptual knowledge and practical strategies to deliver ethical, evidence-informed case management.
Course Modules
Chapter One: Definition and Description of Social Case Work
Chapter Two: Case Work Processes
Chapter Three: Principles of Case Work
Chapter Four: Case Work Tools
Chapter Five: Communication in Social Work
Chapter Six: Social Case Work in Health
Chapter Seven: Case Work Practice in School Settings
Chapter Eight: Recording
Chapter Nine: Worker–Client Relationship
Chapter Ten: Case Work in Addiction
Assignments
The course includes four practical assignments that focus on key aspects of case work practice, including understanding case work principles, applying case work processes, utilizing case work tools, and demonstrating effective communication in diverse settings. Participants are required to complete all assignments. A minimum score of 80% is necessary to pass the course and receive a certificate of completion.
Duration & Fee
Duration: 4 Weeks
Fee: $10 USD
(Includes all materials, downloadable resources, and certification)